• 800-460-7001 (toll free)

    760-419-7216 (call or text)


  • Help Me 2 Learn Company

    3944 Escala Cove

    Oceanside, CA 92058

  • 08:00am - 08:00pm

    Pacific Time

    Monday to Saturday

Privacy - Our privacy statements cover our:

Super Star Online Learning Management and Educational Courses
and our
Help Me 2 Learn web site

Privacy: Super Star Online Learning Management and Educational Courses

Super Star Online is a subscription service for schools and districts by the Help Me 2 Learn Company. This document covers: Student Records Privacy Procedures and Compliance as they apply to Super Star Online. Super Star Online is the Learning Management System for Super Star Games by Help Me 2 Learn Company. We take privacy and records very seriously. The chance of any loss of data or privacy are extremely small because of:

  • Our records and data are retained for educational purposes only.
  • We do not collector or store any payment data or private customer’s information within our Super Star Online system.
  • We do not offer any advertisement, marketing, or in-app purchases within our system.
  • Student information is the information that is furnished by the school or district and records of student progress that is generated by the student which does not include any personal data, other than student names (which may or may not be real).
  • Our passwords are secure. We do not show the passwords within our system, they are hidden. If a user can't remember their password, the password can be reset but cannot be retrieved.

If you require a Technology Services Agreement, please contact us at 800-460-7001.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old. Only teachers, schools, school districts, or educational professionals can subscribe to this site.

Security/Data Breach

The security of your data is important to us, and we employ physical, technical, and administrative security measures designed to safeguard the information collected by the Services. We use industry standard SSL (secure socket layer technology) encryption to transfer personal information. We also conduct periodic audits of our security, we work with our Internet Service Provider to apply best practices and reasonable industry standards. However, no data transmission over the Internet can be guaranteed to be completely secure. If there is a breach of our security, we will notify you as required by law or deemed necessary and appropriate under the circumstances.

External links

This site does not contain links to other sites.

Who owns your data?

When you use the Super Star Online site, you own and control your data, including data relating to your students. We do not ask students directly for their data, but users may do so, for example, through the setting of assignments. We license Super Star Online to both schools and individual teachers. We do not license Super Star Online to students.

Data Backup and Protection

Super Star Online’s backup procedure allows for storage of up to 14 days. We take all reasonable steps to protect information received from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard encryption for your data that is transferred over the internet. Despite its use of encryption, we cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us as detailed at the end of this Policy.


Super Star Online’s learning management system uses three types of accounts:

  • Site Administrator account
  • Teacher account
  • Student account

Site Administrators:

Each school site is given a Site Administrator. The Site Administrator can add other Site Administrators as well as Teachers and Students to Super Star Online. The only data required to be added when adding any user is to add a first name, a last name, a user/login name, and a password. All other information is optional. Site Administrators often add the grade of the student to help in assigning courses. Site Administrators can add users individual or they can import users into the system. In some cases, data is populated by an external program, such as Clever. Site Administrators have access to the class reports showing student performance and course usage.

Teacher users:

Super Star Online enables site administrators to create teacher accounts. Teachers can use their account to add student users to their class. Teachers also have access to reports showing student performance and usage.


Data is created by students when they work within each course assigned to them by the teacher. In most cases, student progress is tracked by the number of right or wrong answers completed in each game, some games may use a point system. The objective is to complete each activity in a course to earn a gold star. The Super Star Page displays the progress of the student. Students may share this report with their parents (or others), by logging into Super Star Online at home or any place that has an Internet connection.

------ End of Privacy: Super Star Online educational site ------

Super Star Online by the Help Me 2 Learn Company web site

We have very specific requirements for our web based online delivery system: Super Star Online and compliance with California Law, Assembly Bill 1584. Please download our statement of compliance: Super Star Online by the Help Me 2 Learn Company Student Records Privacy Procedures and Compliance with California Law, Assembly Bill 1584 . If you require a Technology Services Agreement, please contact us at: 800-460-7001


We won't spam you. We won't provide your personal information to others. We won't collect personal information from kids. If you're an existing customer, we may inform you of updates and new products from time to time, but you're free to opt out whenever you like.

What we collect and how we use it

Our registration form requests demographic information, such as zip code, age, and income level. We use this information as research for marketing purposes and statistics.

We provide an order form for you to request information, products, and services. This form collects contact information (such as your e-mail address) and financial information (such as your credit card number). Contact information is used to ship purchases and provide information on product updates or new products that may be of interest. Financial information is used to bill you for products and services.

We may request contact information when you contact us for support or other inquiries. We will only use this information to get in touch with you regarding your request.

Our web site may record your IP address and/or which web browser you are using. We use this information solely for statistics to help optimize our web site for visitors.

We will not sell or otherwise provide your personal information to third parties.


Like most sites that offer the ability to purchase products online, we use cookies to keep track of your shopping cart. We do not use cookies for advertising purposes.


We do not knowingly collect personal information from children under 13. Because some personal information is collected electronically, we may not be aware that a child has provided it. If a child under 13 submits personal information and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.

External links

This site contains links to other web sites. We are not responsible for the privacy practices or content of such sites.

Opt out

You have the choice to opt out of receiving promotional/marketing information from us. To do this, simply let us know by e-mailing support@superstaronline.com or Call or text: 760-419-7216

Contacting Us

If you have any questions about our privacy policy or the practices of this site, please e-mail us at support@superstaronline.com

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