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Super Star Online for School

Example Link for Super Star Online

Once you subscribe to Super Star Online, you will be sent link by e-mail (which will be unique to your school) that will look something like this: https://superstar.HM2L.com/test . The first part of the link is the same for every school, only the end of the link (test) will be unique to your school.

Please note to use HM2L with only the number two and not HM21 with the number twenty-one.

You can also use: www.superstaronline.com/test. SuperStarOnline.com may be easier for you to remember.

Download Manuals and Sample Letters - Adobe Acrobat Format

Download Sample Letters - Word document format

Tutorials

The following tutorials are available as movies:

1. Tutorials for Teachers:

2. Tutorials for Site Administrators:

3. Tutorials Parents (and Teachers)

You can find additional tutorials and product demos on our site on YouTube and from our Movie Tutorial page.

Tablets: iPad and Android

Super Star Online will work on most tablets, both iPad and Android with a browser that supports Flash. We strongly suggest that you do your own tests before making a major purchase. Some Android Tablets have an additional interface that might interfer with Super Star Online.

  • iPad: We have tested Super Star Online with two Flash supported browsers for the iPad. Our recommondation if the for VirtualChrome Browser app (cost: about $5). This browser worked very well, especially in the full screen mode. We also tested the Photon app, it worked but not as well as the Virtual Chrome Browser app.
  • Android: A Flash supported browser is required for Android 4.1 and higher. We tested several Flash supported browsers and felt that the Flash Fox Pro was the best app for Android.
  • Having Trouble?

    If you are having trouble accessing the courseware, here are some things to check: /p>

    1. It might be possible that your IP address is blocked by our server. There have been a rash of attacks on web sites around the world and our ISP has been a little more aggressive at protecting us. Send us the IP address (you might need to talk to your tech department to get your IP address) of your school and we will check to see if it is blocked.
    2. If your school network is running a content filter such as WebSense, be sure that all servers in the "hm2l.com" domain (*.hm2l.com) are unblocked. You can use our Test Page to make sure that you can access our media file server in particular. If you do not see a "Test Successful" message when clicking the link, your network may be blocking our site. To unblock our IP address, use IP: 68.233.11.14.
    3. Click on the link below to go to our test site. Change the word "test/login" at the end of the link to the unique identifier that was given to your school. Note: a common mistake is to use hm21 (using the number 21, instead of HM2L). https://superstar.hm2l.com/test
    4. Make sure that you have the latest Flash Player plug-in.
      We have noticed some recent problems with the Chrome browser. The Chrome browser should detect Flash and ask you if you want to run Flash, but it is not doing that. To enable Flash you should:
        Open Chrome and click on the 3 dots in the upper right hand corner
        Then click on Settings
        Scroll to the bottom and click on Show advanced settings
        Scroll down to Privacy and click on Content settings
        Scroll down and find Flash
        The easy fix is to click on the top selection: Allow sites to run Flash
        If you want to, you can click on Manage exception and enter our link
        Click on Done
        You may need close Chrome and open it again
    5. If you are using Internet Explorer and the titles/courses won't load or you just get a black screen: click on Tools on the menu bar of Internet Explorer (or you can click on the Tools icon in the upper right hand corner), click on Internet Options, click on the Advanced Tab, under Reset Internet Explorer settings, click on the Reset button. Click on Apply and OK. Close Internet Explorer and then restart Internet Explorer and Super Star Online.
    6. Try a different browser. We have noticed some issues with Internet Explorer 7. Upgrade to Internet Explorer 8 or one of the recommended browsers.