The following are the typical paths for saving student data:
Windows 7: C:\Users\(user name)\AppData\Roaming\HelpMe2Learn\(course title)\
Windows XP: C:\Documents and Settings\(user name)\Application Data\HelpMe2Learn\(course title)\
Mac OSX (Leopard): Mac Drive/Users/(conputer name)/Library/Preferences/HelpMe2Learn/(course title)/
Support is available by e-mailing email@example.com or by calling 800-460-7001 7 AM to 5 PM, Pacific time, Monday through Friday.
Updates for Home, Student and School (standalone) version 6
and version 6.5 products
Please back up your current files. Download the update, unzip, and then copy the files and paste them over the same files in the appropriate course folders. Typically, the files are installed to C:\Program Files\HelpMe2Learn\Super Star.
Please do not use any of these patches with version 5 or below.